📅 Nov, 2021
- 30/30 SEATS AVAILABLE
According to studies, 85% of employees deal with conflicts at work at some point, and 30% deal with them almost constantly. Up to 385 million working days are spent per year dealing with conflicts in the US alone.
The consequences of poor conflict management are massive, and can be irreparable: project failure, attrition, decreased cooperation, demotivation… Productivity, employee engagement, and the reputation of the organization are at risk whenever a conflict arises, and this is happening every single time people have a disagreement caused by different beliefs, opinions, or ways of working.
This is especially true in tech environments, where the gap between business and tech makes communication and collaboration difficult.
Developing the right communication skills, from active listening to strategic verbal and non-verbal communication, along with preparing a structured action plan, are key to handle conflicts effectively. You will be saving money, increasing productivity and motivation, empowering your staff, improving their work experience and cross-collaboration, and reducing turnover. You will also reduce risks by preventing potential aggression or violence.
► My role is to help engineering managers to grow as leaders.
► Helping them gain clarity and knowledge.
► Making them aware of the strengths and weaknesses so that they become better for their companies, teams, and themselves.
This is a brief summary of everything that’s included in this course:
Aspiring leaders around the world trust in us to be their trainers, mentors, coaches. Our purpose
is to have a deep impact on your growth, and this is what they say about the experience:
We will start by explaining what conflict is, the different types, and the impact of poor conflict management for individuals and organizations. We will explore common situations happening in tech teams, like negotiations with stakeholders, setting expectations with other departments, personal conflicts in the team, or knowledge gaps between business, product, and tech.
We will also explore the key skills needed to resolve a conflict and reach a successful outcome for the parties involved. This includes active listening, emotional intelligence, empathy, verbal and non-verbal communication, negotiation, and logical thinking. Prepare to put them in practice in real conflicts with your peers, where you will use a few techniques that are very effective at preventing conflict from arising or escalating.
Finally, we will explore advanced strategies and tactics to approach, tackle and resolve serious conflicts effectively.
► Alfons Foubert. Business Coach.
Workshops: Two days on November 2021. 17:00-20:00 CET. Each masterclass has a duration of 2.5h with a mix of theory and exercises.
Group Q&A: One month later, so participants can put learning into practice. Is a live session with the host to share the different challenges and answer the questions of the participants.
The program schedule is focused on the following topics:
► Introduction to conflict:
1. What is conflict?
2. Your experience with conflicts.
3. Different types of conflicts.
► Skills needed to successfully handle conflicts:
1. Effective communication
2. Active Listening
3. Emotional intelligence and logical thinking
► Advanced strategies and tactics:
1. What is positive conflict and how to implement it?
2. Understanding our nervous system. What is a fight-flight-freeze response?
3. Transform conflict into creativity. Two magic ingredients, vulnerability, and curiosity.
How many people can take part in this program?
– This program is designed for a maximum of 30 people.
This program is designed to be an interactive group experience and “showing up” focused and engaged is 90% of success. To become a peak-performing leader commitment and consistency are absolutely mandatory.
Anyway, we totally understand that something can come up at any given time and prevent you from attending. No worries, each session will be recorded and shared shortly afterward, and you are granted lifetime access to all the content and materials.
Yes. If you prefer, you can pay for the program in 2 monthly installments. Please get in contact for more details about financing.
We firmly believe distributed and international workforces will shape the future of work, so are we and so is our audience. The workshops are run entirely in English, are 100% online and everyone can enroll, as long as the schedule works for them. Please check it carefully on the Training details page of the course of your interest.
We want to be paid for delivering real value. If you are not satisfied with the results of the training once done, contact us at firstname.lastname@example.org and we will give you a full refund, no questions.
Sure! If something is unclear or you need more information, feel free to contact us directly by email (email@example.com) or by whatsapp. We understand it’s a fair amount of time and money to invest and we want to be totally sure you have everything at your disposal to come 120% convinced of the impact Ignite will have in your growth. We want to hear you roaring in the opening session!
This is an online, interactive, fully remote training. For the best experience you will need: